Shipping Policy

Thank you for shopping with Glow n Grow. This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order on https://glowndgrow.com/.


1. Business Information

Legal Name: GLOWNDGROW (PRIVATE) LIMITED
Country of Registration: Pakistan

Business Address:
2nd Floor, Pak Tower 3
New City Phase II
Wah Cantt, Taxila
Rawalpindi, Pakistan

Contact Email:
glowndgrow7@gmail.com 

2. Shipping Locations

  • We currently ship within Pakistan only

  • International shipping is not available at this time


3. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next business day

You will receive an order confirmation once your order has been successfully placed.


4. Shipping Methods & Carriers

  • Orders are shipped through third-party courier and logistics providers

  • Courier details will be shared once finalized

Delivery timelines may vary depending on your location and courier service.


5. Estimated Delivery Time

Estimated delivery times within Pakistan:

  • Major cities: 3–5 business days

  • Remote or rural areas: 5–7 business days

Please note that delivery times are estimates and may be affected by weather, courier delays, or unforeseen circumstances.


6. Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout

  • Any applicable shipping fees are calculated based on location and order size

Glow n Grow reserves the right to update shipping charges without prior notice.


7. Order Tracking

  • Tracking information may be provided once the order is dispatched

  • Availability of tracking depends on the courier service used

Customers are encouraged to monitor delivery status using the provided details.


8. Incorrect or Incomplete Address

Please ensure that all shipping details are accurate at checkout.

Glow n Grow is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Failed deliveries due to customer-provided errors

Additional shipping costs may apply for re-delivery.


9. Delayed or Lost Shipments

While we strive to ensure timely delivery:

  • Delays caused by courier partners are beyond our control

  • Lost or delayed shipments will be investigated with the courier

Resolution timelines depend on the courier’s investigation process.


10. Damaged Packages

If your package arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the damaged package and product

Claims reported after this period may not be eligible for review.


11. Order Refusal

If a shipment is refused or returned due to customer unavailability or incorrect information:

  • Shipping charges may not be refunded

  • Re-shipping costs may apply


12. Policy Updates

Glow n Grow reserves the right to modify this Shipping Policy at any time.
Any updates will be posted on this page with a revised date.

13. Contact Us

For shipping-related questions, please contact:

GLOWNDGROW (PRIVATE) LIMITED
📍 2nd Floor, Pak Tower 3, New City Phase II, Wah Cantt, Taxila, Rawalpindi, Pakistan
📧 Email: glowndgrow7@gmail.com 


Shoping Cart

0 Item’s selected

Subtotal

₨ 0.00